REDEFINING OPERATIONS WITH KONICA MINOLTA’S BESPOKE DIGITAL SOLUTIONS

REDEFINING OPERATIONS WITH KONICA MINOLTA’S BESPOKE DIGITAL SOLUTIONS

REDEFINING OPERATIONS WITH KONICA MINOLTA’S BESPOKE DIGITAL SOLUTIONS

Established in 1979, Lian Nam Heng Marketing is a food import and export trading company. Chief Executive Officer, Edmund Wee, who took over the business from his parents in 1994, had to deal with poor inventory management and legacy operation systems. While the company’s customer base has expanded by more than 20 times to 1,000 establishments, technology was required to further expand the business and optimise business operations. Konica Minolta introduced the perfect digital solutions.

Customer’s Challenge

Customer’s Challenge
  • Lack of monitoring system for company’s goods or stock items and workers’ safety
  • Manual picking, packing and delivery order (DO) processing, prone to human errors such as the mismatching of invoices and inefficient operations
  • Customers were unable to track deliveries
  • Slow printing of invoices and prone to lapses such as missing invoices

Our Solutions

Our Solutions
  • Intelligent Monitoring System – Mobotix & Biometric Solutions
  • Enhance ERP with Planetpress Warehouse Management Software
  • Complete delivery task with distribution mobile app
  • Konica Minolta colour multifunction printers (MFPs)

 

Customer Benefits

Customer Benefits
  • Safe and convenient for staff to access workplace with biometric system. Operations can also be conveniently monitored from a remote location, ensuring safety and security
  • Automated and digital packing lists have resulted in more efficient and productive staff, boosting staff morale
  • Better accountability to customers with real-time updates
  • Invoices are now printed twice as fast in a more costeffective way, with a greater capacity to handle higher volume